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Escort Radar Detectors from Escort Passport 9500i to Escort Passport 8500 X50

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Old 11-21-2007, 10:12 PM   #1 (permalink)
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Exclamation Sent in the X-50 for a retune today.

Sent in the X-50 Rev. 5 blue for a retune calibration, lenses, and full diagnostics today.


This was done after said x-50 missed mulitpul legit ka band alerts to my 34.7 ghz stalker atr, at multipule ranges even within closer proximities.


Yet no self cal, no service Req messages?


This is the first time I have ever had this big of an issue with an x-50 I have had minor issues, speakers going bad which by the way seems to be a Belscort weak point, but never have i had a unit fall out of tune this badly and not got a warning from the unit itself. This concerns me.



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Old 11-22-2007, 02:37 AM   #2 (permalink)
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Let us know what they find
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Old 11-22-2007, 09:01 AM   #3 (permalink)
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Wink

Sure thing. I've chosen to keep my rev. number for obvious reasons since i have a rev. 5 x-50.



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Old 11-22-2007, 09:57 AM   #4 (permalink)
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Default alpine

Alpine, make sure you write a note explaining what needs to be done to your X50. And call BelEscort while the unit is their to "keep track" of progress on your unit. You have to make several steps in order to make sure your unit is serviced "properly".
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Old 11-22-2007, 10:48 AM   #5 (permalink)
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Wink

Ya, FOR SURE trusting belscort CS is like trusting a girl saying she's on the pill.


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Old 11-22-2007, 11:31 AM   #6 (permalink)
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Quote:
Originally Posted by alpinestars_2002795 View Post
Ya, FOR SURE trusting belscort CS is like trusting a girl saying she's on the pill.


AlPiNe~
hahaha love it!

Things like this are the things that worry me about my x50
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Old 11-22-2007, 12:14 PM   #7 (permalink)
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I hope it comes back even better than you sent it out Alpine. It better!
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Old 11-22-2007, 04:51 PM   #8 (permalink)
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I have had nothing but superior service from Escort. New lenses, cords, mounts and suction cups for free, and less than a week or two turn around.
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Old 11-26-2007, 12:10 PM   #9 (permalink)
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Quote:
Originally Posted by alpinestars_2002795 View Post
Ya, FOR SURE trusting belscort CS is like trusting a girl saying she's on the pill.


AlPiNe~
RLMFAO that's good alpine where does LI fall into this?
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Old 12-05-2007, 08:42 PM   #10 (permalink)
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My experience has been the same. Customer service was easy to get in touch with, easy to talk to, friendly and responsive. Additionally, they have always answered my emails and I tried the online chat today with Escort and that went well also. CS for Escort has been at least equal to Valentine IMHO.

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I have had nothing but superior service from Escort. New lenses, cords, mounts and suction cups for free, and less than a week or two turn around.
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